armorbet Casino & Sportsbook Data Care
This page describes what we collect when you use armorbet and how we keep that data protected. Many online platforms separate payment processors from account data storage; we at armorbet consolidate identity verification with payment eligibility checks, meaning your personal data and financial information are managed under unified security standards from the moment you register.
We collect personal information—your name, contact details, government ID, and proof of address—during account registration and identity verification (KYC). We also collect payment data, transaction history, and behavioral data (such as which games you access and when you log in). We use this information to verify your identity, process deposits and withdrawals, settle your game outcomes, comply with local regulations, and support your account if issues arise.
We are transparent about how we handle your data. We do not sell your information to third parties. We encrypt all data in transit and at rest. We retain personal data only as long as necessary for legal compliance and account management. This policy applies to all users of armorbet in supported jurisdictions—from Jakarta and Surabaya to Bandung, Medan, Semarang, and Yogyakarta—and outlines your rights regarding your personal information.
Details
What data we collect on armorbet
We collect several categories of data when you create and use your armorbet account. Your personal information includes your full name, date of birth, email address, phone number, and residential address. We require this during registration so we can verify your identity and contact you if your account requires attention.
We collect identity documents during KYC verification, including a copy of your government-issued ID (passport, KTP, driver's licence) and proof of address (utility bill, bank statement, or similar official correspondence). We store these documents securely and use them solely for identity verification and regulatory compliance.
We collect payment data including your payment method (e-wallet, bank account, or QRIS), transaction amounts, settlement times, and your transaction history. We do not store your full bank account numbers or payment card details on our servers—payment information is tokenised and processed through certified external gateways. When you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, the payment processor handles your sensitive financial credentials, and we receive only a confirmation that the transaction settled.
- Personal data
- Name, contact details, residential address, identity documents for KYC verification and regulatory compliance.
- Payment data
- Transaction history, payment method type, amounts, settlement status. Sensitive credentials handled by certified payment processors.
- Behavioral data
- Login times, games accessed, markets viewed, language preference, device information. Used for platform improvement and fraud prevention.
How we use your data on armorbet
We use your data for core account functions: verifying your identity, processing your deposits and withdrawals, settling your game outcomes, and managing your account balance. Your KYC documents confirm that you are of legal age and not prohibited from using our services. Your payment data confirms that transactions settle correctly and that withdrawal requests reach the correct account.
We use your contact information to send account notifications (login alerts, withdrawal confirmations, support responses) and to resolve disputes or fraud concerns. We use behavioral data to detect unusual account activity—for example, if multiple login attempts occur from different countries within minutes, we flag this for security review. We analyse aggregated, anonymised data to understand which games and markets are used most frequently, which helps us improve our platform.
We also use your data to comply with legal requirements. We retain transaction records for financial auditing and anti-money-laundering checks. We may disclose your data to regulatory authorities or law enforcement if required by applicable law. We do not use your data for marketing or advertising purposes unless you explicitly consent.
Third-party processors and data transfers
We work with external service providers to manage certain functions. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and our bank partners e-wallet, mobile banking, local payment, online payment) receive payment information necessary to process your transactions. Our hosting and cloud infrastructure providers store our servers and database backups. Our customer support platform stores tickets and communication history. All processors sign data protection agreements and are required to protect your data with the same security standards we apply.
Our servers and data infrastructure may be located outside your jurisdiction. When your data is transferred internationally, we ensure it is encrypted in transit and protected by contractual safeguards that meet or exceed the standards required by your local law. You have the right to request details about where your data is stored and processed.
Your rights on armorbet
You have the right to access your personal data. You can view your account information, transaction history, and KYC status through your armorbet dashboard at any time. You have the right to request a full copy of the personal data we hold about you. You have the right to correct inaccurate information—if your address or phone number changes, update it through your account settings.
You have the right to request deletion of your personal data, subject to legal retention requirements. We may retain some data for a minimum period if required by anti-money-laundering or financial regulations. You have the right to opt out of non-essential communications. You have the right to lodge a complaint with your jurisdiction's data protection authority if you believe we have mishandled your data.
Cookies and tracking on armorbet
We use cookies and similar tracking technologies on armorbet. Essential cookies are required for the platform to function—they remember your login session, store your account preferences, and protect against fraud. We do not disable essential cookies. Non-essential cookies include analytics cookies, which help us understand how users navigate armorbet and which features are most useful. You can disable non-essential cookies through your browser settings without affecting core functionality.
We do not use cookies to track you across other websites. We do not sell data to advertising networks. If you access armorbet on mobile via Android or iOS browser, we may collect your device type and operating system version to optimise the platform for your device.
Policy
Data retention and security
We retain personal data only as long as necessary. Account information is kept active while your account is open and for five years after account closure (required for financial auditing and anti-money-laundering compliance). KYC documents are retained for the same period. Payment transaction records are retained for ten years in accordance with banking regulations. Behavioural and analytics data is usually deleted after 12 months unless required for ongoing compliance investigations.
We protect your data through encryption (TLS 1.2 or higher for all data in transit), secure password hashing, restricted access controls (only armorbet staff with a legitimate need can access personal data), regular security audits, and mandatory two-factor authentication for sensitive account changes. If we discover a data breach affecting your account, we will notify you within 30 days and describe the incident, the data involved, and steps you should take.
Contact us about privacy
If you have questions about how we handle your data, how to access or delete your information, or how to exercise your data rights on armorbet, contact our support team through the support portal on the platform. You can also email our data protection officer if you wish to escalate a privacy concern. We respond to all data-related inquiries within 15 business days.